Happy holidays - free shipping on any order!

FAQ's

Delivery rates 

EUR Equestrian uses Australia Post to deliver your item safely and quickly. 

Standard delivery - 2 till 4 business days - Flat rate shipping of AUD 9.00 anywhere in Australia

Express Post - next business day delivery - contact us for urgent deliveries!

Small: $ 11.00 Medium $15.00. Large: $ 25.00

Return Policy

If for whatever reason you are not happy with your product you can return it to us within 60 days after purchase. Simply send the item back to us and as soon as we've received the returned item we will give you a full refund or store credit whichever you prefer. Please note, the item must be in new condition when returned, meaning not used or worn and washed.

Faulty items

First of all we would like to apologize for the inconvenience of sending you a product that is not up to standard. We work hard to prevent anything less than perfect from leaving our warehouse. Please contact us at info@eurequestrian.com.au with a description of the default. To speed things up, send us a close-up photo and a photo of the entire product. This will help us evaluate and communicate the best solution to you quickly. We will always find a solution!

Retail opportunities 

If you love our products as much as we do and would like to stock them in your store, please feel free to contact us at info@eurequestrian.com.au. 

Sponsorship opportunities

The equestrian community is a tight knit world where people bond easily over a mutual passion for horses. EUR Equestrian is part of that community and loves to give back whenever possible. At this moment we do not sponsor riders. We are very excited about sponsoring events. If you are organizing an event and would like to discuss sponsorship opportunities please feel free to contact us at info@eurequestrian.com.au with as subject SPONSORSHIP. Make sure to include details regarding the event such as a specific date, location, type of event and sponsorship required. We will do our best to respond quickly and in a positive manner.

Contact us

If you have any other inquiries, requests, product ideas or anything you would like to share with us, please contact us at info@eurequestrian.com.au.