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Delivery and returns

  • Delivery rates 

Standard delivery, 2-4 business days - Flat rate shipping AUD 9.00 Australia wide

Express Post - next business day delivery - contact us for urgent deliveries! Small: $ 11.00 Medium $15.00. Large: $ 25.00

  • Return Policy

If for whatever reason you are not happy with your product you can return it to us within 60 days after purchase. Simply send the item back to us and as soon as we've received the returned item we will give you a full refund or store credit whichever you prefer. Please note, the item must be in new condition when returned, meaning not used or worn and washed.

  • Faulty items

First of all we would like to apologize for the inconvenience of sending you a product that is not up to standard. We work hard to prevent anything less than perfect from leaving our warehouse. Please contact us at info@eurequestrian.com.au with a description of the default. To speed things up, send us a close-up photo and a photo of the entire product. This will help us evaluate and communicate the best solution to you quickly. We will always find a solution!